Q: What is KTI Morocco?
A: KTI Morocco is a Moroccan travel agency specializing in guided tours, excursions, and customized travel experiences across Morocco's most iconic destinations.

Q: Where are you located?
A: We are based in Morocco and organize tours to various regions, including Marrakesh, Fez, the Sahara Desert, and more.

Q: What types of tours do you offer?
A: We offer cultural tours, adventure tours, desert excursions, city tours, and tailor-made itineraries to suit your travel preferences.

Q: How can I book a tour with KTI Morocco?
A: You can book a tour directly through our website by filling out the booking form on the tour page or by contacting us via email or phone.

Q: Can I customize my itinerary?
A: Yes, we specialize in creating personalized travel experiences! Contact us with your preferences, and we’ll design a trip tailored to your needs.

Q: Do I need to pay a deposit to confirm my booking?
A: Yes, a deposit is required to secure your booking. The amount and payment details will be provided during the booking process.

Q: What is your cancellation policy?
A: Cancellations made within a specific timeframe may be eligible for a refund. Please refer to our Terms and Conditions page or contact us for more details.

Q: What payment methods do you accept?
A: We accept credit cards, bank transfers, and other secure payment methods.

Q: Are the prices listed per person or per group?
A: Most prices are listed per person unless stated otherwise. Group discounts may be available – feel free to inquire for details.

Q: Are there any hidden fees?
A: No, all costs will be clearly communicated upfront. However, optional activities, tips, or personal expenses are not included unless specified.

Q: Are your tours suitable for families and children?
A: Yes! Many of our tours are family-friendly and can be adjusted to suit travelers of all ages.

Q: What should I bring on a tour?
A: We recommend comfortable clothing, sturdy shoes, sunscreen, a hat, a water bottle, and any personal essentials. Specific recommendations will be provided for desert or adventure tours.

Q: Do your guides speak English?
A: Yes, all our guides are fluent in English, French, and Spanish. Let us know if you require a guide in another language.

Q: What kind of transportation is provided during the tours?
A: We provide comfortable, air-conditioned vehicles for all our tours. Depending on the group size, transportation may include private cars, minivans, or buses.

Q: Are airport transfers included?
A: Airport transfers can be included as part of your package. Please let us know your arrival and departure details during the booking process.

Q: What type of accommodations do you offer?
A: We partner with a variety of accommodations, including riads, hotels, and desert camps. Options range from standard to luxury to suit your preferences.

Q: Can you accommodate dietary restrictions at accommodations?
A: Yes, we work with accommodations that can cater to dietary restrictions. Please inform us of any specific requirements in advance.

Q: Do I need a visa to visit Morocco?
A: Visa requirements vary based on your nationality. Many countries have visa-free entry for stays up to 90 days. Please check with your local Moroccan consulate.

Q: What is the best time to visit Morocco?
A: Spring (March to May) and fall (September to November) are the best times to visit, as the weather is mild and pleasant.

Q: Are vaccinations required?
A: No vaccinations are mandatory, but it is recommended to have standard travel vaccines up to date. Consult with your healthcare provider for personalized advice.

Q: Is Morocco safe for travelers?
A: Yes, Morocco is generally very safe for travelers. As with any destination, it’s best to remain cautious with personal belongings and follow local guidelines.

Q: Do you offer both group and private tours?
A: Yes, we offer both group and private tours. Group tours are great for meeting other travelers, while private tours are tailored to your preferences.

Q: What is the group size for your tours?
A: Group sizes vary but are typically kept small to ensure a more personalized experience. For private tours, the group size is up to you.

Q: Can I join a group tour as a solo traveler?
A: Absolutely! Solo travelers are welcome to join our group tours and connect with fellow adventurers.

Q: Can you accommodate special requests?
A: Yes, we strive to accommodate special requests, including dietary needs, specific activities, or unique experiences. Please inform us during booking.

Q: Are your tours accessible for travelers with disabilities?
A: Some tours and activities may be accessible. Contact us to discuss your specific needs, and we’ll do our best to accommodate you.

Q: How can I contact KTI Morocco?
A: You can reach us via email, phone, or the contact form on our website. Our team is available to assist with any inquiries.

Q: Do you provide 24/7 customer support?
A: While our regular support hours are during business hours, we strive to respond to urgent inquiries promptly, even outside these hours.